Question 1

What Is Therapy?

Accepted Answer

Therapy offers a supportive space for individuals of all ages to navigate life’s challenges, transitions, or uncertainties. It’s a place where you can safely explore your thoughts and emotions, process experiences, and gain clarity in a way that feels meaningful to you.
It’s not a one-size-fits-all solution or a quick fix. Rather, therapy is about exploring your experiences with curiosity, gaining insight, and working through life’s complexities. At CA, we view therapy as a collaborative journey where trust and connection are key. We strive to provide a supportive and welcoming space where you feel at ease sharing your thoughts and experiences. A strong partnership with your therapist can foster personal growth, deepen self-awareness, and support you in creating healthier relationships and more fulfilling habits.

Question 2

What Age Groups Do You Work With?

Accepted Answer

Our therapists work with children, adolescents, adults, and older adults. Let us know your specific needs so we can match you with the right therapist.

Question 3

How Do I Know If Therapy Is Right For Me?

Accepted Answer

Therapy can help if you’re feeling stuck, overwhelmed, or struggling with specific issues like anxiety, depression, grief, or relationship challenges. Many people also seek therapy for personal growth or to improve their coping skills.

Question 4

Do You Offer Online Therapy?

Accepted Answer

Yes, we offer virtual therapy sessions via a secure Telehealth platform for clients who prefer remote appointments or cannot attend in person.

Click below to learn More about Telehealth and how it works.

Question 5

What Can I Expect At My First Therapy Session?

Accepted Answer

The first session is an intake session where we’ll discuss your concerns, goals for therapy, and any relevant history. It’s also a chance for you to ask questions and ensure you feel comfortable with your therapist.

Question 6

How Long Does Each Session Last?

Accepted Answer

The initial intake session is typically 75-90 minutes.  Standard therapy sessions are typically 50 minutes, but longer sessions may be available for specific needs, such as couples therapy.

Question 7

How Often Will I Need Therapy?

Accepted Answer

The frequency of sessions depends on your needs and goals. Many clients start with weekly sessions, but this can be adjusted over time.

Question 8

Do You Accept Insurance?

Accepted Answer

Yes, we accept a variety of insurance plans. For a list of the plans we are in-network with, please visit our BILLING AND INSURANCE page. Prior to your first appointment, we will verify your insurance and communicate your benefits and coverage details to you. If you have any questions or need assistance, feel free to contact us.

Question 9

Is Therapy Confidential?

Accepted Answer

Yes, your privacy is a priority. All sessions are confidential, except in cases where there is a legal or ethical obligation to disclose (e.g., harm to self or others).

Question 10

How Do I Schedule An Appointment?

Accepted Answer

New clients are encouraged to complete the NEW CLIENT FORM to begin the intake process and schedule their first session. If you have questions or would like additional information prior to completing the form, please contact us at 262-607-6390.

Question 11

What Should I Do If I Need To Reschedule or Cancel an Appointment?

Accepted Answer

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may incur a fee.

Question 12

Can I Switch Therapists If I Am Not Comfortable?

Accepted Answer

Yes, we want you to feel comfortable and supported. If you feel a different therapist may be a better fit, please let us know, and we’ll assist with the transition.

Question 13

Do I Need A Referral To Start Therapy?

Accepted Answer

No referral is needed to start therapy. You can reach out to us directly to schedule your first session.

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